A Quality Move from a Quality Oklahoma City Moving Company

The quality of a move is just as critical as the expense associated with it, if not more. You should think before you drop off your stuff to the custody of Oklahoma City movers who aren’t tracking how effective their methods are. That’s a problem waiting to happen and raises the odds of your goods being broken throughout transit. Here at A-1 Freeman Moving Group, we’ve got a sizable focus on making sure we give our customers with the most outstanding Oklahoma City moving experience they can conceivably have throughout an already chaotic time.

customer service is critical in moving companies We accomplish this as a result our Quality Assurance Program. A big portion of our QAP is our Inside Performance Management (iPM). The iPM is a web-based, post-move survey that we provide to all of our clients so that we can get a good idea of how capably we performed all through our methods. It has questions that deal with every step in the process jumping off with the introductory sales call all the way through to the final delivery. This permits us to receive feedback directly from the individuals whose opinion most valuable, our customers!

We track all of these data points in in turn to get a look at a complete image of how we’re performing. If we notice that there’s a part that’s encountering some struggles, we’ll be able to fix our process and solve the problem for the next move. By continually developing our methods, we’re able to stay on top of the food chain when it comes to giving consistent, high-quality customer service each and every time.

moving tools tape dispenser So when it comes to long distance moves, local moves, or any other moving needs you have, be sure you’re partnering with a professional moving company that has a solid plan to maintain and increase the quality they deliver. A-1 Freeman Moving Group can help you with this, and you can get started with a completely free moving estimate.


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