The quality of a move is just as essential as the payment lumped together with it, if not more. You shouldn’t surrender your items to the hands of Oklahoma City movers who aren’t tracking how sufficient their methods are. That’s a potential disaster in the works and inflates the probability of your goods being damaged throughout transit. Here at A-1 Freeman Moving Group, we’ve got a large focus on making sure we support our customers with the best Oklahoma City moving experience
they can possibly have during an already hectic time.
We accomplish this as a result our Quality Assurance Program. A sizable part of our QAP is our Inside Performance Management (iPM). The iPM is a web-based, post-move survey that we provide to all of our customers so that we can monitor how capably we did all through our processes. It has questions that go over each step in the process leading off with the first sales call all the way till the final delivery. This permits us to get feedback straight from the people whose opinion matters the most, our customers!
We look over all of these data points in an effort to get a look at an overall image of how we’re performing. If we note that there’s a section that’s running into some struggles, we’ll be able to fix our method and solve the problem for the next time. By continually developing our processes, we’re able to stay on top of the food chain when it comes to supplying unvarying, high-quality customer service time and time again.
So when it comes to long distance moves
, local moves
, or any other moving needs you have, make sure you’re working with a professional moving company that has a strong plan to maintain and increase the quality they deliver. A-1 Freeman Moving Group can help you with this, and you can get started with a completely free moving estimate
Request a free quote